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SATIB24 Crisis Call
is a 24 hour emergency call service that manages guest related accidents and incidents.
Typical examples of emergency incidents are:
the sudden onset of potentially serious illness
an accident resulting in serious injury
an assault, rape, kidnap or other crime that threatens life or well being
exposure to blood, poisons or other hazardous materials
a fire or other natural disaster
The emergency call will be answered by a trained wilderness medical doctor who will access the situation and activate the appropriate action to be taken.
Note that this is a value-added service for which guests are
not charged
This seal of approval certifies
that the bearer holds *certificate/s of insurance issued by
Safari & Tourism Insurance Brokers (SATIB) and certain Lloyd's of London Underwriters
, which comply with the European Community Directive (90/314/EEC) and carry the following cover level:
Professional Indemnity - ZAR1 million / incident / occurance
Endorsed by the Southern Africa Tourism Services Association (SATSA).
*Subject to Terms & Conditions as set out in the relevant policy documents.
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